At Riverdale Dental, P.C., our highest priority is the health and safety of our patients, their families, and our team. In response to the ongoing COVID-19 pandemic, we have implemented a comprehensive set of safety and infection control measures in line with the guidelines provided by the CDC, American Dental Association, NY State Dental Association, and NY State Department of Health. Our goal is to provide a safe, comfortable, and reliable dental care environment during these challenging times.
Enhanced Safety Measures
- Pre-screening procedures: Strict pre-screening is conducted prior to all appointments, including verification through telephone/email communication.
- In-office safety practices: We minimize in-office interactions for payments and insurance, encouraging remote communications. Temperature and vital readings are taken during screening procedures on the day of the appointment.
- Team health monitoring: Daily logs are maintained to monitor the health status of our team members specific to COVID-19, including temperature checks.
- Sanitization stations: Hand sanitizing stations are mandatory for patients upon entry and exit of our office.
- Enhanced room sanitization: Each treatment room is designated for individual patients with a “timeout protocol” for air filtering and thorough cleaning using recommended disinfectants.
- Professional cleaning services: Our office undergoes thorough cleaning and sanitizing by Coverall Health-Based Cleaning System.
- COVID-19 enforcement officer: An appointed officer ensures the execution of new protocols.
- Social distancing in waiting area: The waiting area is reorganized to adhere to social distancing guidelines.
- Front desk safety barrier: Installation of barriers at the front desk for added protection.
- Pre-appointment rinses: Mandatory medicated rinses for patients prior to and during appointments.
- Mandatory masks: Patients are required to wear masks upon entering our office.
- Waste disposal: Medical waste and sharps are safely removed by Stericycle, an industry leader.
- Visitor restrictions: Limiting office access to patients only, unless medical accompaniment is necessary.
Continuous Training & Equipment Upgrades
- Infection control training: Our team undergoes mandatory additional training on infection control protocols specific to COVID-19.
- Healthcare laundry service: Utilization of healthcare-specific laundry services for team uniforms.
- Enhanced air filtration: Installation of air filtration units and regular maintenance of air conditioning systems, including filter replacement.
- Proper PPE for team members: Comprehensive PPE is used by all team members.
- Regular equipment maintenance: Ensuring all dental equipment functions properly during patient care treatment.
- IT and communication upgrades: Regular updates to our IT systems for efficient in-office functions and patient communications.
Ongoing Monitoring & Post-Appointment Care
We regularly update our protocols based on the latest guidelines and perform post-operative screenings of patients the day after their dental visit.
At Riverdale Dental, P.C., we are committed to making your visit safe and pleasant. We understand the importance of maintaining rigorous safety standards, and our team is dedicated to upholding these measures for the well-being of our community. Your family is our family, and together, we can navigate these times safely.
